Mobile Learning and Performance Support Solutions for:
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Does middle management understand
and act in accordance with Mission,
Vision and Strategy?
Do they represent the Corporate Values?
Does the sales force know and understand your concept? Do they know of the existence of all of your products? Product features? Unique Selling Points - USPís? Objection-handling? Upselling opportunities?
All negotiation variables?
Does your channel partners -
distributors, resellers, agents,
retailers - have the right
mind share for your products?
Does your export
increase in accordance
to your goals?
Does the employees possess the necessary knowledge, skills or attitudes, which the strategy depends on?
Are all moving in the same
How do the employees think they could perform better?
Does the customers get the necessary
service from the external call center?
Is performance in accordance with defined policies? CSR?
What does your customers think about your products?
Do customers use it as intended?
Should they be certified in the use of it?